Privacy notice (KVKK)

This notice explains how AKAY İNŞAAT TURİZM OTELCİLİK VE YATIRIM A.Ş. (trading as Akay Tours), as data controller, processes personal data under the Turkish Personal Data Protection Law No 6698 (KVKK).

Data we process

• Identity: names of the guests in a booking.
• Contact: e-mail address and phone number of the person who books.
• Booking: tour, date, hotel, room number, pickup time, notes.
• Transaction: amount, currency, booking code and the bank's approval code. Card details are entered on the bank's page and are not processed by us.
• Technical: IP address and browser information of the booking, and the security logs of the website.

Purposes and legal grounds

We process the data to perform the booking (planning the pickup, the tour and the guide), to contact you about your booking, to meet our legal obligations (accounting, tax, tourism and passenger transport rules) and to keep the website secure. Legal grounds: performance of a contract (Art. 5/2-c), legal obligation (Art. 5/2-ç) and legitimate interest (Art. 5/2-f).

Who receives the data

Our operations team and the drivers, guides and venues who carry out your tour; Ziraat Bank for the payment; public authorities when the law requires it (for example passenger lists for passenger transport).

How long we keep it

As long as the law requires for commercial and tax records, and otherwise no longer than needed for the purposes above.

Your rights

Under Article 11 of KVKK you can ask whether your data is processed, request information, correction or deletion, and object to processing. Send your request to operation@akaytour.com.

AKAY İNŞAAT TURİZM OTELCİLİK VE YATIRIM A.Ş.
Trading as Akay Tours — licensed travel agency, TÜRSAB licence No 0844
Tax office: Antalya Kurumlar · Tax number: 0140022232
AKAY PLAZA ASPENDOS BULVARI NO:214 KAT:1 YEŞİLOVA MAH. MURATPAŞA ANTALYA
Phone +90 242 312 00 01 · E-mail operation@akaytour.com